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Spring Event

April 1-3, 2012
Hyatt Regency Grand Cypress
Florida

Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our Orlando, Florida resort hotel creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our Orlando luxury resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you.

Spring Agenda

Keynote Address

We kick off the event with an insightful look at how midmarket organizations can update their IT strategies to make them more efficient and cost effective.

Trend Analysis

Analysts and industry leaders review industry trends and provide insight on how they affect your business.

Leadership Workshop Breakout Sessions

Presented by Info-Tech

Managing to Influx of Consumer Mobile Devices

Presented by James Quin, Info-Tech Research Group

Monday April 2, 2012 8:40am - 9:40am in Grand Cypress A

The influx of Personal Unmanaged Devices (PUDs) is inexorable; penetration rates have grown from the low 20%'s in 2009 to the mid 50%'s today and PUDs are predicted to hit ubiquity by as early as 2013 with both entrenched execs at the top and new-hire Millenials at the bottom driving adoption. In the face of this incursion CIOs face the tough choice of disallow and sit tight, or accept and accommodate. For most, this is no choice at all and resistance is futile. This interactive session will explore the issues associated with PUD adoption and will drive attendees to both enlightenment about the issues, and a strategy they can follow to mitigate the risks while maximizing the value of PUD adoption.

Delivering Quality IT

Presented by Ross Armstrong, Info-Tech Research Group

Monday April 2, 2012 8:40am - 9:40am in Grand Cypress B

Over 50% of IT departments are in 'firefighter' mode, a reactive state in which operations are disorganized, service level agreements suffer, and the business is highly dissatisfied with IT. CIOs who face this grim situation often find themselves unable to navigate their way out the chaos because of systemic technology issues, staffing and/or cultural challenges, and a deficit of sound, repeatable processes. This session provides IT leaders with key tactics that can be acted on immediately in order to transition to a stable and controlled IT environment.

Info-Tech's research will show CIOs how to dramatically enhance their situation through an integrated and holistic method that includes root cause analysis, service delivery improvement, implementation of key policies, and the automation of select procedures - all of which can be accomplished without increasing costs or making drastic changes to the IT department. The net result: high levels of IT performance and business satisfaction.

Purchase Optimization

Presented by Sandi Conrad, Info-Tech Research Group

Monday April 2, 2012 8:40am - 9:40am & Tuesday April 3, 2012 8:40am - 9:40am in Grand Cypress C

When it comes to signing contracts, you've got lawyers who are ready to go through the legalese to protect your interests, but are they familiar with the technology you're looking at buying? When it comes to sorting through RFP responses, proposals, or contracts, you've got the technical competence to evaluate capability, but can you truly identify the best deal in and apples to oranges comparison?

Service Agreements, software licensing programs, and IT solution contracts have many components beyond the standard terms and conditions that can lead to technical challenges and budget overruns. Assuming everything works the way it is supposed to, standard contracts may be fine, but when hardware fails, service levels aren't met, or license costs escalate the details make all the difference.

This interactive session will explore the issues associated with IT contracts and provide you with a strategy to mitigate risk, reduce costs, and maximize the value of your IT solutions.

Effectively Managing A/B/C Players

Presented by James Quin, Info-Tech Research Group

Tuesday April 3, 2012 8:40am - 9:40am in Grand Cypress A

Every manager faces the challenges of managing different talent and personality profiles. Most leave performance gains on the table because they don't adjust their management approach to meet individual requirements; too often they treat all employees the same. Managing A, B, and C players according to their needs, motivations, and goals can help managers increase performance, retention, and overall employee engagement. Learn how to identify the most common employee personas, how to tailor management style accordingly, and ultimately how to get the most out of your employees.

Managing Expenses in Turbulent Times

Presented by Ross Armstrong, Info-Tech Research Group

Tuesday April 3, 2012 8:40am - 9:40am n Grand Cypress B

How does a CIO create a "lean and mean" IT infrastructure? Cost reduction is an ongoing concern for IT leaders, and the ability to "do more with less" has reached the point where it is a must-have skill on any CIO's resume. And it's not just a question of simply managing IT costs; the CIO must also maintain a constant state of readiness in order to respond to ever-changing business demands. Since the business situation varies from company to company, IT infrastructure strategies need to go beyond the obvious. With data centers, storage, servers, and networks in the cost-reduction crosshairs, IT leaders must find opportunities to minimize expenditures and still advance the business through technology. By exploring Info-Tech's frameworks for infrastructure expense management and strategic direction, this workshop will engage participants to share success stories in cost-cutting while maintaining high levels of customer satisfaction.

Peer Exchange Roundtable Sessions

Peer exchange sessions are topical discussions for the purpose of exchanging ideas and experiences among the midmarket technology executives. These sessions are peer moderated. A segment of the topics will include:

Skill Based Exchange Sessions

Technology Based Exchange Sessions

Case Study Discussions

Leading technology providers deliver case study presentations to select groups of executives in an exclusive, private boardroom setting - identifying critical business issues and discussing how their product or solution solves a specific midmarket business need.

One-to-Ones

Takes case study discussions up a notch to bring IT Executives and Providers together for a face-to-face discussion on specific services and solutions in a private setting. One-to-one meetings take place daily in the Meeting Hall — either scheduled before the event or arranged onsite.

Awards Ceremony

As the closing session for the event, the awards dinner ceremony features products and innovations that have the best market potential based on voting by the participating IT Executive delegates.

If you are an IT Executive and would like to participate as our guest, please fill out our application form.

Design a custom sponsorship package or ask for our updated attendee list. Contact Dawn Schultz at +1 503-819-7030 or email.